WhatsApp will automatically download in background a structured messages pack that contains information about the language of the user every 31 days in order to update translations: if WhatsApp will fail to download a structured messages pack (due to connection issues), it will retry to download it after 5 minutes. Thanks to the translated message, users won’t have problems to communicate to businesses. Structured WhatsApp messages have several templates: one of these is the translation of the message in the user language … The communication will be very easy also between different languages, because WhatsApp supports now structured messages.Ī structured message is an advanced type of message that contains a lot of information, including text, image, action items, and the translation of the message, as already mentioned on Twitter. So both apps can exist in a smartphone.Ībout users, they will be able to use the same WhatsApp app in order to communicate with businesses. Note that this is a new application and it's not available yet.īusinesses will have to use this second app on their smartphones in order to benefit of all business features that WhatsApp was working on in these two years, but they can also keep the main WhatsApp app installed to use it for their private life. WhatsApp Small and Medium Business for Android.

SMALL AND MEDIUM BUSINESS APPĪs mentioned on Twitter many months ago, WhatsApp is working on a second application called Small and Medium Business, that will be available for Android, iOS and Windows Phone platforms.

Let’s go see together all information we were able to fetch in these weeks. The user can choose to receive messages from specific businesses or continuing to use WhatsApp normally as always, without be disturbing.Īs a matter of fact, also who will decide to receive messages from businesses won’t be disturbed or annoyed, because he will decide to receive only messages that he required, having the possibility to disable the reception and turn to “the normal life” on WhatsApp.īut precisely. This possibility does not mean that we will see ads or spam in WhatsApp. WhatsApp declared many months ago that they were testing new ways to allow to all WhatsApp users to communicate with businesses, using their services.

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